1. Definitions:

‘Business day’ means a day except a Saturday, Sunday or public holiday in the USA.

‘Course’ refers to MOC On-Demand online training course created and owned by Microsoft and available for sale through its partners.

2. Terms and Conditions:

The MOC On-Demand product is created and fully belongs to Microsoft. The customer gets the access through an on-demand course player streamed to his/her device.

Purchase of MOC On-Demand Training allows the purchaser access to the online training for a period of not longer than 90 days, calculated from the date of access code redemption. Unique Access code is sent separately one business day following the purchase.

We are not responsible for the course content or streaming quality. Any issues should be address directly to Microsoft.

Each Access Code expires 6 months from the date of purchase.  One (1) MOC On-Demand Code may be redeemed for one person to have online access to one (1) Microsoft On-Demand Course and the related online virtual lab environment (Lab) for up to ninety (90) consecutive days. 

MOC On-Demand Code may only be redeemed in the same country from which it was purchased.

MOC On-Demand Code may only be used once, and once activated, cannot be extended, reused or reactivated.

To activate the MOC On-Demand , end users must have an active Microsoft account and MLX profile and enter the unique MOC On-Demand Code. you are responsible for keeping your user ID, password and MOC On-Demand Code confidential.

Microsoft On-Demand Courses and related Labs may have additional terms, conditions and licenses and you must comply with any additional terms, conditions and licenses to use the Microsoft On-Demand Course and related Lab.

Expired, stolen, or lost MOC On-Demand Codes will not be replaced.

Any resale, transfer or distribution of any MOC On-Demand is expressly prohibited.

MOC On-Demand Codes may not be redeemed for cash, credit, or refunds and are void if altered in any way.

Arvato, Microsoft and it suppliers and resellers are not responsible for lost or stolen MOC On-Demand codes.

3. Purchase & Confirmation:

All prices are subject to change without notice.

Discounts on course fees can only be claimed at the time of purchase, prior to payment being made. Discounts will not be offered retrospectively. Multiple discounts cannot be applied to the same transaction.

Purchase will only be confirmed upon receipt of full payment of Course fees. An order confirmation and invoice will be emailed directly to the e-mail address you provided in the registration process. Please contact us if you have not received your order confirmation or invoice within one business day of making payment.

Refunds are not available once your order is complete as the unique access code is being generated after you make the payment. We are extending the same no-return policy that we are given he same is applied when purchasing access codes from Microsoft through Courseware Marketplace by Arvato.

Expired, stolen, or lost MOC On-Demand Codes will not be replaced.

4. Copyright:

MOC On-Demand training material is created by Microsoft and is protected by copyright. It cannot be used by you, or any other party, without express written permission. ISInc, being a Microsoft Certified Partner for Learning Solutions, only has a right to sell MOC On-Demand courses.